I’m getting an error message when I try and checkout
Please Email Us and let us know what the message is. We’ll do our best to get to the bottom of it.
Is my credit card info secure?
We process all credit card transactions through Authorize.net, an industry leading payment processor. Your credit card info never goes anywhere but on their secure servers. You can read more about them here
When will I receive my shipment?
Our orders are filled every Wednesday.
If you’ve chosen standard shipping it will by 3-5 business days.
Express shipping will get it there in 1-3 days.
Can you ship things overseas?
Yes, please select international shipping when you place your order.
What’s your return policy?
We want you to be happy with your purchase. If you’re not, we’re not. Email us if you’re not satisfied and we’ll do everything we can to make it right.
I placed my order two weeks ago but it’s not here? What do I do?
We’ll be tracking your shipment so we should know what’s up. Email us if you have questions.
Aren’t musicians flakey? How can I count on your to process my order?
You shouldn’t believe everything you hear…but we understand. Try and see us as responsible owners of a creative business who take your willingness to part with some of your hard earned bucks very seriously.